Items needed for LEAD to be changed to a PROSPECT via AccuLynx @ JOB TURN-IN (11:00AM – 1:00PM on TUESDAY): (THERE WILL BE NO EXCEPTIONS)
- Contingency Agreement (SMART DOC) CUSTOMER MUST SIGN
- Consumer Rights (SMART DOC) CUSTOMER MUST SIGN
- Insurance Authorization Form -OR- Assignment of Insurance Claims (SMART DOC) CUSTOMER MUST SIGN
- Balance Claims Photo Checklist – ALL pics to be uploaded via AccuLynx, Front / Back / Left / Right, ALL elevations + (4) corners of property, ALL Slopes / Skylights / Penetrations / Etc. (SMARTDOC)
- Material Checklist (SMART DOC)
Items needed for PROSPECT to be changed to APPROVED for PRODUCTION via AccuLynx in 2020: (THERE WILL BE NO EXCEPTIONS)
- Scope of Work (SMART DOC)
- Mortgage Affidavit (SMART DOC) CUSTOMER MUST SIGN
- Insurance Summary
- Pre Start Checklist (SMART DOC) CUSTOMER MUST SIGN
- Updated Signed Contract (SMART DOC) CUSTOMER MUST SIGN
- (1st) Insurance Check = Deposit
- Permit
*Job is now APPROVED and ready to be scheduled*
LEAD – Converted by ASI Representative (You)
PROSPECT – Converted by ASI Storm Sales Manager (Brody Z)
APPROVED – Converted by ASI Office Staff (Matt K)
COMPLETED – Converted by ASI Production Manager (Dan G)
INVOICED – Converted by ASI Office Staff (Matt K)
CLOSED – Converted by ASI Office Staff (Jay A & Matt K)
Handbook Table of Contents
Section 1
- ASI Mission Statement
- ASI Company History
- Job Description
- Internal Employee / Contractor Recruitment Program
- ASI Corporate Guidelines: Dress Code
- ASI Corporate Guidelines: Reporting Issues Pertaining to Work
- ASI Corporate Guidelines Corrective Action / Resignation / Termination
- Field Associate Voicemail Script
- Roofing Basics
- Helpful Links: Product Knowledge
Section 2 Lead
- Claim to Closure Process
- Insurance Claim Checklist
- Canvass Training
- ASI Corporate Guidelines: Lead Process
- How to Run a Retail Lead at ASI Construction
- Rebuttals
- ASI Communication Guidelines
- Format for Calendar Entries
- Example: Material Checklist
- Adjuster Appointment Checklist
- Claim Denied Checklist