In 2013 American Services Inc organized itself as a New Construction & Restoration Company specializing in Insurance Claim Management / Storm Damage Restoration. The leaders of this new company had one goal in mind: To create The “Dream Team” of individuals with extensive construction / insurance claim management / and storm restoration experience. They recognized that this industry was lacking in transparent communication with customers, carefully vetted installers, and a focus on quality of products.
Since then ASI has built an extensive network of expert installers, a devoted and experienced sales team, and access to the best roofing materials on the market. Through personnel development, customer outreach, and a singular goal to be a World Class Organization, ASI has cemented its position as one of the premium Exterior Construction Companies in Illinois.
In 2019 ASI decided to expand its focus and created Windows By ASI. This division of ASI was formed to address another important exterior construction trade: Windows and Doors. By committing to this expansion, ASI is able to help even more customers and can serve as a “one stop shop” for nearly ALL exterior trades.
Handbook Table of Contents
Section 1
- ASI Mission Statement
- ASI Company History
- Job Description
- Internal Employee / Contractor Recruitment Program
- ASI Corporate Guidelines: Dress Code
- ASI Corporate Guidelines: Reporting Issues Pertaining to Work
- ASI Corporate Guidelines Corrective Action / Resignation / Termination
- Field Associate Voicemail Script
- Roofing Basics
- Helpful Links: Product Knowledge
Section 2 Lead
- Claim to Closure Process
- Insurance Claim Checklist
- Canvass Training
- ASI Corporate Guidelines: Lead Process
- How to Run a Retail Lead at ASI Construction
- Rebuttals
- ASI Communication Guidelines
- Format for Calendar Entries
- Example: Material Checklist
- Adjuster Appointment Checklist
- Claim Denied Checklist
