Invoicing is one of the most important parts of any project. We must ensure that the proper allowances and line items are applied to all customer invoices.
We DO NOT pay ANY customer’s deductible. That is both illegal and unethical in our industry. We have an aggressive MARKETING ALLOWANCE program to assist customers with their out of pocket expenses.
MARKETING ALLOWANCE TOTALS
Yard Sign – $250
If a customer is kind enough to allow our marketing materials (yard sign) to be presented in their yard throughout the entire process, we can apply a $250 allowance to their project.
Referral – $250
If a customer refers another customer to us, they will receive a $250 allowance AT JOB CLOSING. To be clear, allowances for referrals will only be applied when the referral’s job is paid in full and closed.
WORK WE DIDN’T DO (WWDD)
It is important to list out ANY work within the insurance scope that was not completed by ASI. This information should be discussed with the customer WELL BEFORE invoicing process begins.
When notating WWDD, please ensure Line Item number, Line item information, and totals are listed.
MARKETING ALLOWANCE / WORK WE DIDN’T DO **EXAMPLE***
***MARKETING ALLOWANCE / WWDD***
MA = $250 YARD SIGN
$250 REFERRAL (SMITH)
TOTAL: $500
WWDD = LINE ITEM 13 (DECK RESTAINING) $367.34
LINE ITEM 15 (DECK POWERWASHING) $133.66
LINE ITEM 33 (A/C LABOR MINIMUM) $186.75
LINE ITEM 35 (FASCIA) $382.45
TOTAL : $1069.60
Handbook Table of Contents
Section 1
- ASI Mission Statement
- ASI Company History
- Job Description
- Internal Employee / Contractor Recruitment Program
- ASI Corporate Guidelines: Dress Code
- ASI Corporate Guidelines: Reporting Issues Pertaining to Work
- ASI Corporate Guidelines Corrective Action / Resignation / Termination
- Field Associate Voicemail Script
- Roofing Basics
- Helpful Links: Product Knowledge
Section 2 Lead
- Claim to Closure Process
- Insurance Claim Checklist
- Canvass Training
- ASI Corporate Guidelines: Lead Process
- How to Run a Retail Lead at ASI Construction
- Rebuttals
- ASI Communication Guidelines
- Format for Calendar Entries
- Example: Material Checklist
- Adjuster Appointment Checklist
- Claim Denied Checklist